Customer Tales: Real Voices, Real Rooms
Ask open-ended questions—what problem did the piece solve, what moment felt special, what surprised them? Encourage photos without pressure. Clear guidelines and gratitude protect trust, making testimonials feel like shared stories rather than staged endorsements.
Customer Tales: Real Voices, Real Rooms
Shape customer narratives for clarity while preserving their voice. Keep signature phrases intact, retain specific details, and tie their experiences back to product features so the story remains heartfelt, verifiable, and useful for new readers exploring options.